30-day return requests
Contact DriveStow within 30 days of delivery to request a return. For a change-of-mind or fit-related return, the item must be unused, in its original condition, and include its original packaging and all parts. Keep your order confirmation or other proof of purchase.
How to request a return
Email tasalrafiqi1@gmail.com with your order number, the item, and the reason for your request. Contact us before sending anything back so we can provide the correct return instructions and return address.
Return shipping
For a change-of-mind or fit-related return, the customer is responsible for return shipping costs and original shipping charges are not refunded. There is no restocking fee. For a verified damaged, defective, incorrect, or missing item, DriveStow will arrange an appropriate replacement or refund and you will not be charged return postage for an error or defect that we are responsible for.
Refunds
We will notify you after reviewing your request or inspecting a returned item. Approved refunds are issued to the original payment method, normally within 7 business days of approval. Your bank or payment provider may take additional time to post the refund.
Cancellations
Contact us immediately if you need to change or cancel an order. Cancellation may not be possible once fulfillment processing or shipping has started.
This policy does not reduce rights you may have under applicable consumer protection laws.